Affiliate Programme Terms
Effective date: 8 October 2026
1. Scope
1.1 These Affiliate Programme Terms (the "Affiliate Terms") apply when PlayU d.o.o. ("PlayU", "we", "us" or "our") accepts you into the PlayU affiliate programme, which pays cash commissions (the "Programme"). They form part of the Terms of Service (the "Terms"). Words defined in the Terms have the same meaning here. If these Affiliate Terms conflict with the Terms on a question about the Programme, these Affiliate Terms prevail.
1.2 The referral programme that pays Promotional Coin to every user (Section 10.2 of the Terms) is not the Programme. These Affiliate Terms apply only to an account that we have made an affiliate.
1.3 You must be at least 18 years old and able to enter into a binding contract. If you join for a business, you confirm that you may bind that business, and "you" includes the business.
2. Joining and leaving
2.1 Participation is by invitation or approval. We may accept or refuse any application at our discretion, and we do not have to give a reason.
2.2 We tell you your commission rate in your affiliate dashboard or in writing. We may change the rate for purchases made after we give you at least 14 days' notice. A change does not affect commission that has already accrued.
2.3 You may leave the Programme at any time by contacting support@playu.ai. We may end your participation at any time with 14 days' notice, or at once if you breach these Affiliate Terms or the Terms.
3. Commission
3.1 You earn commission when a person who signed up through your personal referral link or code (a "Referred User") makes a purchase that we receive in full. Commission is your rate multiplied by the price that the Referred User paid, after any discount and before payment-provider fees and taxes that we collect.
3.2 A person is a Referred User only if our systems recorded your link or code when that person created an account. We decide attribution from our own records, and those records are final unless they contain an obvious error. A person who already had an account, or who signed up through another affiliate's link or another channel, is not your Referred User.
3.3 No commission is earned on: (a) a purchase that is refunded, charged back, reversed or cancelled; (b) your own purchases, or purchases by an account that you control or that is closely connected with you; (c) Coin or benefits that we give free of charge; (d) any purchase that we reasonably believe results from fraud, abuse or a breach of these Affiliate Terms.
3.4 If a purchase is refunded, charged back or reversed after commission accrued, we cancel that commission. If we have already paid it, we may deduct it from your later commission, or ask you to repay it, and you agree to repay it within 30 days of our request.
4. Payment
4.1 Commission accrues in your affiliate dashboard in the currency of the purchase. Payouts are not yet available. Until we open them, accrued commission stays in your dashboard and is not payable. When we open payouts, we will tell you the payment methods, the schedule and any minimum amount at least 14 days in advance, and we will then pay accrued commission that has passed our checks, only after you give us the payment and identity details that we ask for.
4.2 We may hold commission for up to 90 days after the purchase, to allow for refunds and chargebacks, and for longer while we investigate suspected fraud or a breach of these Affiliate Terms.
4.3 You are responsible for all taxes on the commission that you receive, and for any registration or reporting that the law requires from you. We may deduct or withhold any tax that the law requires us to deduct or withhold. Payment-provider and currency-conversion fees for a payout may be deducted from that payout.
4.4 Commission is not payable to you if the law forbids us to pay you, or if you are subject to sanctions.
5. How you may promote PlayU
5.1 You must promote the Services honestly and lawfully. You must not:
- make false, misleading or exaggerated claims about the Services, prices, Coin or rewards, or claim to be PlayU or to speak for PlayU;
- promote the Services to anyone under 18, or in places, channels or content directed at minors;
- show sexual or adult content where the law, the platform's rules or the audience does not allow it;
- send spam or unsolicited messages, or use bots, fake accounts, incentivised clicks or sign-ups, cookie stuffing or any other method that creates referrals that are not genuine;
- bid on, or use in domain names, app names or social-media handles, the name "PlayU", "PlayU.AI" or a confusingly similar term, unless we agree in writing;
- use our trademarks, logos or content except as we provide or approve, and you must stop using them when we ask;
- refer yourself, or collude with Referred Users or other affiliates to earn commission.
5.2 You must follow the rules of every advertising and social-media platform that you use, including their rules on adult content and disclosure of paid promotion, and you must disclose your affiliate relationship with PlayU where the law requires.
6. Breach
6.1 If we reasonably believe that you breached these Affiliate Terms or the Terms, we may withhold, cancel or reverse your commission, close your affiliate account, and take the actions in Section 8.1 of the Terms. Commission earned through a breach is forfeited.
6.2 You are responsible for the claims, losses and costs that we suffer because of your promotion of the Services in breach of these Affiliate Terms or the law, to the extent the law allows.
7. General
7.1 You take part as an independent contractor. Nothing in these Affiliate Terms creates an employment, partnership, agency or joint-venture relationship.
7.2 We may change these Affiliate Terms. We will tell you about a material change at least 14 days before it takes effect, and a change applies only to purchases made after it takes effect. If you do not accept a change, you may leave the Programme under Section 2.3.
7.3 Sections 17, 18, 20 and 21 of the Terms (disclaimers, limitation of liability, governing law and disputes, and general terms) apply to these Affiliate Terms.
7.4 You can contact us about the Programme at support@playu.ai.